Shipping & Returns
We offer free shipping via UPS Ground for orders shipping to the U.S., which takes 5-10 business days. You may also select UPS Expedited for an additional fee. We ship internationally via DHL, UPS, and USPS for an additional fee. You may select your desired carrier and method at checkout. SENREVE is not responsible for lost items once items are delivered and/or signed for if required.
We ship worldwide. For any specific questions, please email firstname.lastname@example.org.
We accept returns of unused products within 30 days of delivery. For returns processed after the 30-day window, only store credit will be granted. Returns from the contiguous U.S. are free of charge. Returns from other locations will be charged the return shipping cost. If we receive a return and it has been used or damaged, or if the security tag is not attached, we cannot accept your return. You can request to have it shipped back at your expense.
We’re sorry it didn’t work out. To begin a return or exchange, please email email@example.com with your Order # in the Subject line and reason for return. We’ll respond promptly with next steps to manage your return.