HOW IT WORKS

Have questions? See our FAQ for more information.

Step 1

Add up to 3 items to your cart using the Try Before You Buy button on eligible styles.

The Aria Belt Bag, Alunna Bag, Mini Alunna Bag, and Mini Maestra are eligible for Try Before You Buy.



*Try Before You Buy is currently available for US residents only, excluding New Mexico and Nevada.*

Step 2

Once Try Before You Buy styles are added to cart, the Due Today total will be $0 and you will not be charged. You have 7 days from delivery to decide what to keep.

Need help deciding? Reach out to us via chat or hello@senreve.com for styling tips.

Step 3

Send back what you don't love according to our returns guidelines, using our easy Returns Portal. Once your return arrives and is processed, you'll be charged only for what you kept.

For the fastest return, be sure to:
  • Save the original box and packaging
  • Keep all styles in unworn condition with all the tags and hardware protectors intact
  • Drop off in person at UPS and get a drop-off confirmation receipt
  • Try Our Bestselling Styles

    Frequently Asked Questions

    General
    HOW DOES TRY BEFORE YOU BUY WORK?

    As a shopper, you select the Try Before You Buy purchase option when adding eligible items to your cart. In the cart, the Subtotal will show the total price of products and a line below that states "Due Today $0". Each Try Before You Buy item will be tagged with "Try Before You Buy" in the cart. At checkout, you will not be charged. An authorization for the full amount of your purchase will be placed on your card to reserve funds in the event you choose to keep your items, but you will only be charged for kept items. Your trial begins once the package is delivered, at which point you’ll have 7 days to try on your items at home, decide what to keep, and return the rest.

    WHEN WILL I BE CHARGED FOR MY TRY BEFORE YOU BUY ITEMS?

    We won't charge you for what you kept until your return box is processed at our fulfillment center. We inspect each item in your return and update your order status so you're only charged for what you kept. Returned items must be in new condition with original tags to be eligible for return. If we determine that your items do not meet our return requirements, you will be charged for that item and it will be mailed back to you.

    WHAT PAYMENT OPTIONS DO I HAVE FOR MY ORDER?

    You can use VISA, MC AMEX, and Discover. Unfortunately gift cards and any alternative payment methods or "buy now, pay later" options like AfterPay and Shop Pay Installments are not accepted at this time.

    CAN I USE A GIFT CARD?

    Unfortunately, gift cards cannot be used for a Try Before You Buy order.

    Are Try Before You Buy Orders Eligible For Gift With Purchase or Code Offers?

    Try Before You Buy orders are not eligible for Gift With Purchase offers. To change from a Try Before You Buy cart to a standard cart that is eligible for Gift With Purchase offers, remove the Try Before You Buy items, and select Add To Cart instead.

    Discount codes can be used on a Try Before You Buy order if the items are eligible for the code offer. However, the amount Due Today will remain $0 and you will not be charged for any items you decide not to keep.

    Is Try Before You Buy Available Globally?

    Try Before You Buy is currently available in the United States, excluding New Mexico and Nevada.

    If you are shipping to outside of the United States and proceed to checkout with Try Before You Buy items in cart, your payment method will be charged in full and the purchase will be processed as a standard order according to our standard return policy. See our FAQfor details.

    Shipping & Returns
    I LIVE OUTSIDE THE U.S. DOES TRY BEFORE YOU BUY WORK INTERNATIONALLY?

    At this time, we are only able to support shoppers in the U.S. with the exception of New Mexico and Nevada. We’re working hard to serve your location soon!

    HOW DO RETURNS WORK?

    Try Before You Buy products can be returned within 7 days of delivery. Items must be returned unworn with original tags attached. If we determine that your items do not meet our return requirements, you will be charged for that item and it will be mailed back to you. Use our return portal HERE to return any items.

    Any items not marked as Try Before You Buy follow our standard return policy, including final sale restrictions on certain items. See our FAQ for details.

    Temporary Holds
    HOW DOES THE TEMPORARY AUTHORIZATION WORK?

    When checking out with Try Before You Buy, there will be a temporary authorization placed on your credit card. Visa, MasterCard, and American Express card holders will see a single hold on their card for the duration of their trial. Discover card holders, are subject to a 5-day re-authorization process, which means their hold will be refreshed every 5 days to ensure that the funds are still available on their card to pay for their order.

    Try Before You Buy only holds one authorization at a time, but it can take 24-48 hours for the expired authorization to drop from the shopper's statement.

    Funds held on a credit card are still available to a customer on their account.

    Funds held on a debit card will not show available to a customer on their account.